Stefano is a seasoned business transformation executive with over 25 years of experience helping organizations unlock growth, improve commercial performance, and deliver enterprise-wide digital transformation. He specializes in partnering with senior executives to address complex business challenges across customer strategy, digital innovation, data and analytics, personalization, CRM, marketing technology, and operating model transformation. His work spans marketing, sales, service, and commerce, with a focus on improving customer acquisition, retention, engagement, and lifetime value.
Throughout his career, Stefano has led major transformation programs for leading organizations across Telecommunications, Financial Services, Insurance, Retail, CPG, Automotive, and Pharmaceutical sectors. He has consistently combined strategy, analytics, technology, and business change to create measurable impact, including multi-million-dollar growth opportunities, operational efficiencies, and improved customer outcomes. His experience includes digital strategy, customer experience transformation, personalization at scale, loyalty strategy, data modernization, marketing operations, and agile operating model design.
Prior to founding Stelaris Digital Consulting, Stefano held senior leadership roles at premier global consulting firms, including IBM Consulting, Boston Consulting Group, Accenture, and CSC. At IBM, he served as Senior Partner and Global Leader of the Customer Strategy Practice, where he developed market offerings, built global teams, and led strategic client engagements. At BCG, he was a Partner and Director and a key leader in the Digital Marketing and Personalization Practice, helping clients identify significant value through customer transformation and personalization. At Accenture, he served as Managing Director and led large-scale digital, analytics, marketing, and customer experience transformation programs from strategy through implementation.
Stefano brings a distinctive combination of strategic advisory experience and hands-on transformation leadership. He is known for working closely with executive stakeholders, building high-performing teams, and translating ambitious growth strategies into practical operating models, technology-enabled capabilities, and measurable business results.
Stefano earned an MBA from Warwick Business School in the UK and an MSc in Business Information Technology from Middlesex University in the UK.
